Now Hiring - Professional Services Sales Administrator in Troy, MI

Are you looking for a career as part of a fast-growing, goal-oriented company that embodies innovation, adaptability and team spirit? Do you thrive on creating lasting professional relationships with customers and peers alike? Do you bring a positive attitude to all that you do with a constant dependability that people have come to rely on?

As Sales Administrator your mission will be to drive sales growth through detailed sales reporting and analysis, and management of item data and content on customer portals. You will interact with customers regularly to assist with new item set up, logistics and inventory details. You will take initiative and explore use of new technologies and automation to continuously improve the organizations processes.

Education / Experience:

• Bachelors degree
• 2+ years demonstrated experience, preferably in the manufacturing industry, consumer packaged goods, or distribution environment
• Experience working with customers and customer portals
• Experience in Data Analysis and reporting
• Expert user of Excel and PowerPoint

Performance Requirements:

• Excellent analytical, organizational, and interpersonal skills
• Accomplished problem solver.
• Flexible – willing to take on new tasks as required and change processes to best support the sales team
• Ability to drive continuous process improvements and sales growth

Key Job Responsibilities

• Manage online content and item data across all customers, and maintain and administer Customer Portals
• Track sales KPI’s and Monitor POS Sales Data, by creating and updating a variety of metrics reporting tools on a daily, weekly, monthly basis.
• Support Sales Team members with all sales activities within the sales process
• Administer, track, and maintain sales campaigns
• Assist with meeting scheduling
• Maintain the customer database in the CRM system
• Resolve customer issues in a timely manner and escalate where appropriate
• Monitor MAP pricing and manage compliance enforcement
• Answer inbound customer calls
• Sale revenue forecasting: Analyze forecast accuracy and reporting

About Us

We design, manufacture, and distribute award winning, high performing tools and accessories for Professional Contractors, Woodworkers, Makers. Our products are sold through leading home improvement retailers, large hardware chains and e-commerce sites

Check us out at: [please apply online] Detailed Job Description will be provided upon request.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• Do you have experience maintaining item information in customer portals or systems?
• Are you comfortable with working in office?

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Preferred)

Work Location: One location